AI agents

For the first time ever, the Shift Conference is coming to Asia, landing in Kuala Lumpur in November 2025 - with a full focus on Copilots, Agents, and LLMs.

Gone are the days of babysitting your AI. As Gift Egwuenu showed at Infobip Shift, agents now think and act for themselves - planning, booking, and getting things done.

What happens when AI agents stop just chatting and start acting, collaborating, and transforming business - powered by developers behind the scenes? Magic!

MCP and A2A are making AI development smarter and more scalable by connecting agents and tools easily - shifting the spotlight from prompt engineering to the bigger picture: context engineering.

For AI agents to work for you you have to train them, refine them, and ultimately build a well-orchestrated agent-to-agent system that can deliver real value.

We're all going from being software engineers writing code to model operators—code composers.

Infobip’s MCP is redefining how AI agents interact with real-world systems - enabling them to take meaningful actions with nothing more than a prompt.

AI is helping write code and automate tasks, but until it masters true agency (think independent decision-making and goal-setting) it’s still more like a coding assistant than a full-fledged teammate.